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tongnghi's avatar
tongnghi
Frequent Visitor
1 year ago
Solved

Connection timeout from PowerBI Gateway to Redshift

Hi,   I'm having an issue in refreshing PowerBI dashboard via PowerBI Gateway connecting to AWS Redshift. Problem is that sometime the refresh works but other time it does not work and returns a co...
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  • tongnghi's avatar
    tongnghi
    1 year ago

    Look like something wrong with the network/firewall/VPN as the packages were dropped and hence connection was discrupted. When we moved the gateway into AWS, the problem was solved. 

Anonymous's avatar
Anonymous
Not applicable
1 year ago

Hi tongnghi,

I wanted to follow up since we haven't heard back from you regarding our last response. We hope your issue has been resolved.
If the community member's answer your query, please mark it as "Accept as Solution" and select "Yes" if it was helpful.
If you need any further assistance, feel free to reach out.

Thank you,
Pavan.

tongnghi's avatar
tongnghi
Frequent Visitor
1 year ago

Look like something wrong with the network/firewall/VPN as the packages were dropped and hence connection was discrupted. When we moved the gateway into AWS, the problem was solved. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi tongnghi,

     

    We are pleased to hear that your issue has been resolved. Kindly mark the response that resolved your issue as the "Accepted as  Solution". This will help other community members facing similar challenges to find solutions more efficiently.

    Please continue using Fabric Community for any help regarding your queries.

     

    Regards,

    Pavan.