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123abc's avatar
123abc
Community Champion
2 years ago
Solved

Cloud data source setting is not allowed refresh through gateway.

Dear Experts,

 

I have following issue plewase guide how to solve this issue in service.

Cloud data source setting is not allowed refresh through gateway.

 Issue

OUR Gateway setting:

 

 

 

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  • ibarrau's avatar
    ibarrau
    2 years ago

    Hi, when working with onpremise and cloud sources there is a setting for the Data Gateway to configure at the Manage Gateway settings. If you are the gateway admin go to the settings and check the following option:

     

     

    Once that's turned on, you can configure the oracle source for the gateway and for the cloud ones you can just open the "DataSource Credentials" section of the dataset (Semantic model) settings and edit it.

    I hope that helps,

3 Replies

  • ibarrau's avatar
    ibarrau
    Super User
    2 years ago

    Hi, when working with onpremise and cloud sources there is a setting for the Data Gateway to configure at the Manage Gateway settings. If you are the gateway admin go to the settings and check the following option:

     

     

    Once that's turned on, you can configure the oracle source for the gateway and for the cloud ones you can just open the "DataSource Credentials" section of the dataset (Semantic model) settings and edit it.

    I hope that helps,

    • 123abc's avatar
      123abc
      Community Champion
      2 years ago

      Thank you so much, Its work fine, I apologize for late response.

  • gebi010584's avatar
    gebi010584
    New Member
    1 year ago

    Dear Experts

     

    Same problem here (since last week):

    but setting "Allow user's cloud data sources to refresh through this gateway cluster." ist activated:

    Any suggestions/guidance welcome.

     

    Thanks in advance

    Daniel