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rachelmatzel's avatar
rachelmatzel
Frequent Visitor
4 years ago
Solved

Cloud-based gateway

How would you connect a gateway to a cloud-based location like sharepoint. I am trying to refresh a pdf file from sharepoint and getting the error that I need a gatway.    Any solutions? please inc...
  • collinq's avatar
    collinq
    4 years ago

    Hi rachelmatzel ,

     

    The responses by Hariharan_R  are correct and the link that was sent is the correct link.  PDF connector does not work in Premium capacity unless a gateway is created.  

    While you are connecting to a SharePoint List Online (which does not need a gateway) you are getting a PDF file from that List.  To read that PDF, you have to have the connector set in a gateway. 

    In this case, the point is not WHERE you getting it from, it is WHAT you are getting.

    If you want to see the data from a PDF file, and you are in Premium, you have to set up a connector.  Whether that file is sitting in OneDrive, SharePoint or otherwise, you will need to get the gateway setup.

    Let us know if that resolves this for you!