Charts not rendering after focus mode

[geo3952]

Hello community, all my users including myself starts having problems after comming back from Focus mode.

I have multiple charts in a report, if a user click on focus mode to maximize one of the charts, all is fine but when the users click back the multiple charts don't load the data, just a refresentation of the chart with the titles is displayed, the only one that have data is the one we click on focus mode. I tried to make the charts bigger but this don't solve the problem

If there is a solution for this please let me know.

Thank you

[V-lianl-msft]

Hi @geo3952 ,

I can't reproduce your issue. It may be caused by filters or bookmarks. Could you please share some sample images?

Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[geo3952]

Thank you, this is how it looks after comming back from focus mode.

[Anand24]

Hi @geo3952 ,

This doesn't seem to be an issue on a normal basis. You can try to re-publish the file to services and if if in desktop, you try to re-open in desktop. If it still occurs, then it probably is a bug.

Also, try to remove the visual and add it again.

Check if this is a know issue: https://community.powerbi.com/t5/Issues/idb-p/Issues

If everything fails, raise a support ticket with Microsoft. Link: https://support.powerbi.com/

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

[Anand24]

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!