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HR3038511's avatar
HR3038511
Helper I
1 year ago
Solved

Changing date format after refresh in service

Hi,

 

my date format changes after the first refresh in the service.

 

My date format in the desktop file is dd/mm/yyyy which is the correct format for Germany:

 


Browser language in the service is set to "Browser language". My Browser language is german: 

 

I would expect to get the german date format after refresh in the service but this is not happening. After I refreshed the report in the service I get this:


When I format this date now with Mm/yyyy I get 01/2024 which is wrong.

 

I don't know if thats relevant but the dataset is connected via a gateway to our datasource. 

 

Any ideas what to do?

 

Thanks! 

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi HR3038511,

     

    Thankyou Idrissshatila for taking time and providing solution.

    we would like to follow up to see if the solution provided by the super user resolved your issue. Please let us know if you need any further assistance.
    If our super user response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.

     

    Regards,

    Vinay Pabbu

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi HR3038511,


      May I ask if you have gotten this issue resolved?

      If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster.

       

      Regards,
      Vinay Pabbu

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi HR3038511,

         

        we would like to follow up to see if the solution provided by the super user resolved your issue. Please let us know if you need any further assistance.
        If our super user response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.

         

        Regards,

        Vinay Pabbu