Forum Discussion

Pricey79's avatar
Pricey79
Helper V
4 years ago

Changing Access level in Premium Workspace

Hello

Can someone please tell me how to remove someones access from a premuim workspace? I have admin rights and gave someone Contributor access instead of Member. There doesnt seem to be an option to change access or delete and re add? If I try and do it again I get this error.  Surely there must be a way of doing this?

Thanks in advance. 

 

 

5 Replies

  • Burningsuit's avatar
    Burningsuit
    Resident Rockstar

    Hi Pricey79 

    That's because you are a "Member" of the Workspace, not the "Admin". "Members" can add new "Members", "ContrIbutors" or "Viewers" but can't change user levels, or remove users. you need to be an "Admin" to do that.

    Hope this helps

    Stuart

    • Pricey79's avatar
      Pricey79
      Helper V

      Burningsuit  That would explain it. I was under the impression I had admin status. 

      Apologies for wasting your time!

  • Burningsuit's avatar
    Burningsuit
    Resident Rockstar

    HI Pricey79 

    You should be able to do this by going into the Workspace, selecting "Access" at the top menu, this gives the list of user with access. Then against the username listed, click on the three dots, (...) and set the access to "Member" (or whatever you want).

     

    Hope  this helps

    Stuart

     

  • JirkaZ's avatar
    JirkaZ
    Solution Specialist

    You should be able to do it without any issues