Forum Discussion

TC04CUNY's avatar
TC04CUNY
New Member
4 years ago

Cannot export pix

Hi -

I'm a PowerBI newbie! I'm trying to copy metrics from a scorecard and read that I should download the pbix file, but I'm not able - I'm getting the following error.

 

Activity ID: c1dcdc5a-3650-4c9c-b706-11aa6b78735e
Request ID: 9c0320f2-66b1-0bc4-9dcd-f2efd4c74c99
Correlation ID: 805c63fe-4e83-6bbd-be5b-437906a2f13f
Status code: 401
Time: Sat Jun 18 2022 13:14:29 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.18489.36
Client version: 2206.2.11758-train
Cluster URI: https://wabi-us-north-central-redirect.analysis.windows.net/

Need Help

3 Replies

  • collinq's avatar
    collinq
    Super User
    4 years ago

    Hi TC04CUNY ,

     

    I believe just above the activity id there should be a line that states the actual error.  Could you copy that please?  If that status code of 401 is actually the issue then that error noamlly means that you do not have permissions to download the file. 

    • TC04CUNY's avatar
      TC04CUNY
      New Member
      4 years ago

      Thank you - here's the complete copy:

       

      We couldn't export to .pbix format.

      Please try again later or contact support. If you contact support, please provide these details.Hide details
      • Activity IDc1dcdc5a-3650-4c9c-b706-11aa6b78735e
      • Request ID1eb6a2a6-e7fd-29ac-8088-146b341fdb5d
      • Correlation ID187552d2-69f6-9ff6-2835-37deaa08d8be
      • Status code401
      • TimeSat Jun 18 2022 13:53:21 GMT-0400 (Eastern Daylight Time)
      • Service version13.0.18489.36
      • Client version2206.2.11758-train
      • Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net/Copy
  • v-yanjiang-msft's avatar
    v-yanjiang-msft
    Community Support
    4 years ago

    Hi TC04CUNY ,

    Do you mean the Usage Metrics report? You can not download PBIX of Usage Metrics directly from Power BI Service.

     

    As a workaround, you can connect to Power BI Service in Power BI Desktop and select Dashboard Usage Metrics Model or Report Usage Metrics Model you have created.

     

    After being loaded into Power BI Desktop, you can save the report as a PBIX file.

     

    Best Regards,
    Community Support Team _ kalyj

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