Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Cannot Refresh Data On Gateway

I can insert completly invalid credentails and i still get the below error. Anyone know how to fix this?   this is just trying to read a CSV file on my desktop  
Need Help
v-deddai1-msft's avatar
v-deddai1-msft
Community Support
6 years ago

Hi Anonymous ,

 

If you have Pro account I suggest you  try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

 

Best Regards,

Dedmon Dai

Anonymous's avatar
Anonymous
Not applicable
6 years ago

v-deddai1-msft 

 

Hi - i noticed in the logs  that the user provided is false. In my gateway that works it authenticates using ADAL and it's redirected to our SSO. Nothing like this appears in the new logs for hte enterprisegatewayconfigurator. 

 

EnterpriseGatewayConfigurator.exe Information: 0 : (False) MSAL 4.7.0.0 MSAL.Desktop Microsoft Windows NT 6.2.9200.0 [07/08/2020 14:04:58 - f9f2e9c5-1e9e-4b63-aec6-7e73977b42a8] (UnknownClient: 0.0.0.0) MSAL MSAL.Desktop with assembly version '4.7.0.0'. CorrelationId(I removed this)
EnterpriseGatewayConfigurator.exe Information: 0 : (False) MSAL 4.7.0.0 MSAL.Desktop Microsoft Windows NT 6.2.9200.0 [07/08/2020 14:04:58 - [I removed this] (UnknownClient: 0.0.0.0) === InteractiveParameters Data ===
LoginHint provided: False
User provided: False
UseEmbeddedWebView: NotSpecified
ExtraScopesToConsent:
Prompt: select_account
HasCustomWebUi: False