Forum Discussion
Anonymous
6 years agoNot applicable
Cannot Refresh Data On Gateway
I can insert completly invalid credentails and i still get the below error. Anyone know how to fix this? this is just trying to read a CSV file on my desktop
Anonymous
6 years agoNot applicable
I ran a diagnostic and the gateway was able to access all ports.
. I redownloaded the gateway a few hours ago and https was the default.
I had restarted the gateway as well.
ive been trying to troubleshoot this for a few weeks now
v-deddai1-msft
6 years agoCommunity Support
Hi Anonymous ,
If you have Pro account I suggest you try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
Best Regards,
Dedmon Dai