Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Cannot Refresh Data On Gateway

I can insert completly invalid credentails and i still get the below error. Anyone know how to fix this?   this is just trying to read a CSV file on my desktop  
Need Help
GilbertQ's avatar
GilbertQ
Super User
6 years ago
The error is saying that it cannot connect to the underlying CSV file

make sure that the Gateway server can access the location of the CSV file?
Anonymous's avatar
Anonymous
Not applicable
6 years ago

the gateway is installed on the same machine as the CSV file. The gateway can access all ports. 

Is there a way to verify which locations on the machine that the gateway has access to?

  • GilbertQ's avatar
    GilbertQ
    Super User
    6 years ago
    Hi there

    how are you creating the data source in the Gateway?
    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      I publish the report from PBI desktop to service. Inside the service I select schedule refresh for the dataset. From there I attempt to add that dataset to the gateway (path to the CSV is already populated), but I get an error