Forum Discussion
Anonymous
7 years agoNot applicable
Can't Refresh without Gateway with Web API Source
I'm working on analyzing some Jira data for my company. Since we use Jira On Premise, the Jira Power BI app doesn't work, and instead I'm using the REST API. My query works within Power BI Desktop, a...
- Anonymous7 years ago
Thanks for the response! Actually, I am not using a Gateway at all. I wanted to just be able to use the web source from the web. However, I figured out that the actual problem stemmed from the fact that the web API was on-premise too and not on the open internet, which is why a Gateway is required.
GilbertQ
7 years agoSuper User
Hi there
From the error it appears that it is coming from not being able to authenticate back to your source data.
Are you using the On-Premise Data Gateway in Enterprise or Personal Mode?
From the error it appears that it is coming from not being able to authenticate back to your source data.
Are you using the On-Premise Data Gateway in Enterprise or Personal Mode?
Anonymous
7 years agoNot applicable
Thanks for the response! Actually, I am not using a Gateway at all. I wanted to just be able to use the web source from the web. However, I figured out that the actual problem stemmed from the fact that the web API was on-premise too and not on the open internet, which is why a Gateway is required.
- GilbertQ7 years agoSuper UserThanks for letting us know what was the cause and how you got it resolved. It is sure to help others.