Forum Discussion

jmiridium's avatar
jmiridium
Helper IV
9 years ago
Solved

Can't Choose Gateway

Why can I on certain datasets use the Data Gateway at my on site and on other datasets I can't? I need to be able to do this in a reliable manner. Have to have this solved ASAP!

  • Anonymous's avatar
    Anonymous
    9 years ago

    Is the data source path identical in both the Power BI file (under data source settings) and in the "Manage Gateways" section of the Power BI Service?

     

    EDIT:  I should also point out that the Gateway must be identical for every single data source in your file.  The moment you add a new data source, the Gateway must also have it.  Its an all or nothing proposition.  The moment you add a source it doesn't know or can't handle, then it will stop you from using it.

5 Replies

    • ascendbi's avatar
      ascendbi
      Advocate II

      Hi jmiridium,

       

       The Data Gateway does not support all data sources. If you are using a data source (E.g. Active Directory) that is not supported by the Data Gateway, it will be greyed out. 

       

      If it is a supported data source, you have to define it in Gear > Manage Gateways > Add Data Data Source