Forum Discussion

naivecalf's avatar
naivecalf
Helper III
7 years ago
Solved

Can not open dashboards

Hi,

 

I created some dashboards, most of time they are working good, but sometimes I can not open them , click on that but no responding. Can you please advise?

 

Regards

Steven

  • Hi v-qiuyu-msft ,

     

    Thanks for you replay, I can open it today without any actions. I will try to clean the cache next time I got same problem. 

     

    Regards

    Steven

4 Replies

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support

    Hi naivecalf

     

    Please clear browser cache then access the Power BI service again, click on the problematic dashboards, check if you are able to open it. 

     

    Best Regards,
    Qiuyun Yu 

  • Hi v-qiuyu-msft ,

     

    Thanks for you replay, I can open it today without any actions. I will try to clean the cache next time I got same problem. 

     

    Regards

    Steven

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support

    Hi naivecalf

     

    It looks like the issue is resolved, right? May I close the thread? 

     

    Best Regards,
    Qiuyun Yu