Forum Discussion
Call Quality Dashboard
Hello I am setting up Power BI for the analysis of Call Quality Dashboard. The "Call Queue Call Result" with their stati is not clear to me. § agent_joined_conference (answered conference mode ...
Hello Vanessafvg
Thank you. I have seen some posts about CQD in the service.
So I asked about the different definitions. Do you know or have a site who discusses that?
Thank you
Heinrich
not sure to be honest but hve you seen these pages? https://docs.microsoft.com/en-us/microsoftteams/cqd-power-bi-query-templates