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KCearley's avatar
KCearley
Frequent Visitor
2 years ago

Azure Map not exporting properly

I have a handful of Azure maps hosted on the service and they seem to be working fine, but when I try to export them to .pdf or powerpoint the data disapears and just the background map shows. These ...
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Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi, KCearley 

The issue is currently being resolved, it will be restored to normal in the following days.

 

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi,

    Has this issue been fixed in the UK? I've just tested some exported maps on both PDF and PowerPoint and the points on the maps/data does not export and doesn't show on the map.

    • KCearley's avatar
      KCearley
      Frequent Visitor
      2 years ago

      Nope. Still not working.

       

      • Anonymous's avatar
        Anonymous
        Not applicable
        1 year ago

        Hi KCearley  and Anonymous 

        The issue is currently being resolved and you can wait for him to return to normal at a later date. 

         

        Best Regards

        Jianpeng Li

         

  • KCearley's avatar
    KCearley
    Frequent Visitor
    2 years ago

    This has not been fixed. Do I need to patch/update something?

  • KCearley's avatar
    KCearley
    Frequent Visitor
    1 year ago

    Could you please change this message to say it is being resolved, please?

    • Anonymous's avatar
      Anonymous
      Not applicable
      1 year ago

      Hi, KCearley 

      I've corrected it and the current issue is expected to deploy it in the next few days, and it's back to normal.

       

      Best Regards

      Jianpeng Li