Forum Discussion
Azure Map not exporting properly
I have a handful of Azure maps hosted on the service and they seem to be working fine, but when I try to export them to .pdf or powerpoint the data disapears and just the background map shows. These have been working for the most part for months. I would occasionally get one that would be blank and could re-export it a few times to get it to work, but that doesn't seem to be working anymore. I know there were some changes in the latest patch, do I need to change some settings some where to get it working again?
12 Replies
seems to be a popular issue lately. If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .Thank you lbendlin
Hi, KCearley
Thank you for your feedback. This issue is currently under investigation. If there is any progress, I will update the progress of the issue here.
Best Regards
Jianpeng Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
I went to create a ticket but I wasn't able to. I'll have to put a ticket in with our parent company to open one.
Hi, KCearley
This issue is a known issue and we are currently investigating it, I will update here if there is any progress.
Best Regards
Jianpeng Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi, KCearley
The issue is currently being resolved, it will be restored to normal in the following days.
Best Regards
Jianpeng Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Nope. Still not working.
This has not been fixed. Do I need to patch/update something?
Could you please change this message to say it is being resolved, please?
Hi, KCearley
I've corrected it and the current issue is expected to deploy it in the next few days, and it's back to normal.
Best Regards
Jianpeng Li
