Auto Refresh issue while shutdown the laptop

[ZulaikaJanuri]

I unable to refresh my Power BI Services dashboard after shutting down my laptop. Could someone assist me with the steps to resolve this issue?

[ZulaikaJanuri]

Hi There,

The dashboard continues to refresh as expected, even when the laptop has been shut down. I appreciate your continued support.

[v-priyankata]

Hi @ZulaikaJanuri 

Thank you for reaching out to the Microsoft Fabric Forum Community.

@Cookistador @jaineshp Thanks for the inputs.

I hope the information provided by users was helpful. please try those points and  If you still have questions, please don't hesitate to reach out to the community.

[jaineshp]

Hey @v-priyankata,

Thank you for the kind recognition - always happy to contribute to our community's success!

Best Regards,
Jainesh Poojara | Power BI Developer

[ZulaikaJanuri]

I'm currently using two data sources for my Power BI dashboard—one file saved locally on my desktop and another stored on SharePoint.

[Cookistador]

Is it a Sharepoint online version ?

If it is, would it be possible to move your files stored on your local in Sharepoint ?

With that, you won't have to use the personal gateway and you could refresh until 12 refreshes per day

[jaineshp · Accepted solution]

Hey @ZulaikaJanuri,

You can move the locally stored dataset into SharePoint, that's it, no Gateway required after this point.

Additionally, The root cause is typically the Personal Gateway service not resuming properly after system shutdown, which breaks the connection between Power BI Service and your local data sources.

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Best Regards,
Jainesh Poojara | Power BI Developer

[Cookistador]

Hi @ZulaikaJanuri 

Which data sources are you using?

The issue is normal. It's because you're using a personal gateway. That means your laptop is used to bridge the data between your on-premises data source and Power BI Services (cloud).

If possible, use a standard gateway deployed on a server.

If you're using files like CSV or XLSX, you can store them in a cloud solution like SharePoint.