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Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Auto-Refresh Page Limit Not Changing with Premium Capacity

So, I am using a Premium Capacity as I understoond is necesarily to have in order to remove the 30 minutes limitation for the auto-refresh page functionality. However, I have enabled the feature from...
Need Help
Burningsuit's avatar
Burningsuit
Resident Rockstar
4 years ago

Hi Anonymous 

Are you sure your Report and Dataset are on a Premium Capacity Workspace ? It looks as though it is on a "Pro" workspace and subject to the standard 30 minute interval.

Hope this helps

Stuart

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Burningsuit ,

    Here is the info regarding the Workspace:

    But it was already set on "Premium per capacity" by another admin and looked like this:

    At first, I was wondering if there are "user differences" between me and other admins, but we all have the 30 minutes interval limitation.

    Any idea?