App metrics GEN2 - data never load

Question

Hi&nbsp;I'm&nbsp; on Capacity&nbsp; Admin role&nbsp; for capacity --&gt; PROD_1PROD_1 is switched to Gen2The new app metrics gen2&nbsp; is shared with me (connected to&nbsp; PROD_1) ,&nbsp; &nbsp;but I can't see the data&nbsp; (load never finish)&nbsp;&nbsp;&nbsp;Thanks a lot for your help&nbsp;Best regards&nbsp;Christophe&nbsp; &nbsp;

gilbertq · Answer

Hi&nbsp;Bamak&nbsp;
&nbsp;
Could you maybe log out and log back in?
&nbsp;
If that fails could you wait an hour or two. I do think it can take up to 24 hours for the initial data to appear

bamak · Answer

Hi&nbsp; GilbertQ&nbsp;&nbsp;Thanks a lot for your help- How can I please&nbsp; log out and log back in&nbsp; ?- Impossible to wait a repport load more thant 5 min (BIG MAX )Philosophically on reporting/dataviz&nbsp; this is not acceptable&nbsp; ;&gt;)&nbsp;&nbsp;The app owner , also on Capacity admin role&nbsp; can see the data ;&gt;)&nbsp;

v-easonf-msft · Answer

Hi,&nbsp;Bamak&nbsp;
When did the problem first occur? Is this an intermittent problem?
&nbsp;
Best Regards,Community Support Team _ Eason

bamak · Answer

HiIt 's not an intermittent issueIt's by current&nbsp; designThe only way to see gen2 metrics for capacity owners is to install their own appImpossible on my tenant , according that will multiply metrics datasets

bamak · Answer

Hi&nbsp;v-easonf-msft&nbsp;We have received confirmation from MS and currently each capacity admin needs to install his own application&nbsp; ;&gt;)&nbsp; (gen2 metrics StrangelyThen strangely,&nbsp; share via the app is not possibleWe would like a fix please ?&nbsp;Best Regards&nbsp;

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App metrics GEN2 - data never load

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