Forum Discussion

ricardocamargos's avatar
ricardocamargos
Continued Contributor
8 years ago
Solved

Analyze in Excel doesn't work

Hi there,

 

Does anyone know why I can't use the function "Analyze in Excel" ? ,When I input my e-mail/password the Excel shows me a message "This error has occured: (The operation completed successfully)."

 

How can I fix it ?

I have several users trying to use this function, everybody has the same problem. I've tried the "Analyze in Excel updates" but the error still happens.

 

Thank you,

 

Ricardo 

5 Replies

  • Hi there, it would appear that the authentication is not working. When you put in your Username and password, does it give you the pop up screen?

    And has it worked before?

    I just tested and it is working fine for me.
    • ricardocamargos's avatar
      ricardocamargos
      Continued Contributor

      Hi GilbertQ,

       

      Yes, it shows a pop up screen, I receive this error message when I put the e-mail / password. It hasn`t worked for me.

       

      Maybe the Excel version ? Which version/patch are you using ?

       

      Thank you,

       

      Ricardo