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kk2222's avatar
kk2222
Regular Visitor
6 years ago
Solved

Am I able to refresh without using gateway if SQL is Azure but hosted by a vendor

Hello,   Hope this is the right place to post and someone is able to answer,   I have published a report to my departments workgroup which has a single data source which I selected as Azure SQL w...
Need Help
  • kk2222's avatar
    kk2222
    6 years ago

    Thanks everyone, 

     

    IT was able to provide me with priveleges to configure the enterprise gateway and I can not auto refresh.

     

    It sounds like Azure doesn't necessarily mean ability to refresh without gateway, the database is housed by one of our vendors and not within our intranet.

     

    I am able to auto refresh successfully without gateway to another azure server which is hosted by us. 

     

    Thanks everyone for the help and suggestions 🙂

     

    Keith

venal's avatar
venal
Memorable Member
6 years ago

kk2222 

Can you able to ping the vendor's machine(Azure SQL) from the On-premises data gateway machine.

If not, please check with your internal it team for the help.

If yes, Please raise a support ticket to investigate the issue by clicking on "show technical details".

https://powerbi.microsoft.com/en-us/support/

 

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In case it does not help, please provide additional information and mark me with @

 

BR

venal