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LAHLAHLAH's avatar
LAHLAHLAH
Frequent Visitor
4 years ago
Solved

Allow all admins in a Workspace to refresh datasets

There are 4 admins in a workspace. The report I created pulls data from a Shaqrepoint site (excel file). for some reason, I am the only one who can refresh the dataset. How can I allow access for the...
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  • v-luwang-msft's avatar
    v-luwang-msft
    4 years ago

    Hi LAHLAHLAH ，

    Ensure your user credentials are entered accurately.

    Refer:

    data from sharepoint(not need gateway),and created by admin.

    Then I use anther admin account:(it could refresh on demend)

     

     

     

    And base file with access permission only creater.

     

    Did I answer your question? Mark my post as a solution!


    Best Regards

    Lucien

LAHLAHLAH's avatar
LAHLAHLAH
Frequent Visitor
4 years ago

This solution worked yesterday, however today I have the same issue again - The settings on the dataset are identical to your suggestion, but the other admins can not trigger a dataset refresh. I'm at a loss as to what to try next

 

  • v-luwang-msft's avatar
    v-luwang-msft
    Icon for Community Support rankCommunity Support
    4 years ago

    Hi LAHLAHLAH ，

    Is it possible for the creator to refresh on demand and also is there any error reported when other admins refresh? Also what is the situation when removing admins and re-adding them to workspace? I have used administrators other than the creator in my own previously configured environment and everything works fine.

     

    Best Regards

    Lucien

    • LAHLAHLAH's avatar
      LAHLAHLAH
      Frequent Visitor
      4 years ago

      I'm the creator of both the workapace and the BI files in question and I can refresh on demand. The other admins on the site can see the refresh icon to the left of the 3 dots on the dataset, but when they click it nothing happens. When I click it the file begins a refresh and a loading symbol appears to indicate the refresh is running. I did try removing them all and adding them again - I'll have them try now again today when they get to their desks. I appreciate your help here.