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ecebrian's avatar
ecebrian
Regular Visitor
7 years ago

Account deleted by Microsoft?!

Hi, I'm trying to access to my control panel at app.powerbi.com (via Chrome) and it says this: Im trying to access vía other explorer (IE, Firefox) and it ask me my credentials, when I try to...
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Anonymous's avatar
Anonymous
Not applicable
7 years ago

Hi ecebrian,

 

I'd like to suggest you to contact to your tenant admin to confirm if any changes on your power bi license.(e.g. account has been removed license)

 

Regards,
Xiaoxin Sheng

ecebrian's avatar
ecebrian
Regular Visitor
7 years ago
Hi Anonymous,

I'm the only admin & user (not viewer) of PBI...

Any other idea?

Best
  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    I believe they are referring to the overall Office 365 Tenant admin.  Are you the person who does all of your Office 365 Licensing?  If not, find out who does.  They may have changed something that has caused the issue you see.

    • ecebrian's avatar
      ecebrian
      Regular Visitor
      7 years ago

      Good Afternoon Anonymous, I've been asking and seems that we have no Office 365.

       

      Any other idea?

       

      Best