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Frequent Visitor

AI Function refresh in the Power BI Service

Hi folks, I'm having trouble refreshing a data set within the Power BI service which uses the new AI Functions (both Key Phrases and Sentiment functions).


I've connected to and implemented the Text Analytics features within Power BI Desktop where everything works fine. Whenever I publish the report to the Power BI Service any attempt at refreshing the Dataset fails. I am recieving the following error message:




So far I have verified:

  • I'm publishing to a premium workspace
  • I've configured the data source credentials for the AI functions in the dataset within the PBI service
  • I've upgraded my gateway to Dec 2019 release

Any ideas?

Regular Visitor


Experiencing the same issue. Did anyone figure out how to resolve this? 

Thanks in advance. 

Community Support
Community Support

Hi @rburns ,



Please refer to the documentation:

Use AI Insights in Power BI Desktop (preview) 


Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks for the reply @v-lionel-msft, but unfortunately refreshing in a non-premium workspace is giving the same error message.

Hi @rburns ,

I can't reproduce your problem, please Create support ticket .


Best regards,
Lionel Chen



I am currently experiencing the same issue when trying to use the text analytics function, but don't understand how this wouldn't be a contradiction.  Reading through the documentation is extremely confusing.  


If you need premium capacity to enable the feature, and if the report uses the premium capacity of the workspace in which it is published to function, how can you publish the report to a non-premium workspace to allow for scheduled refreshing if it needs that premium capacity to work?


@rburns did you ever figure out a workaround to this issue?  


@v-lionel-msft  Would appreciate any insights.  In addition, if you can only publish this feature to non-premium workspace, does this mean that you can only share this feature in reports with other pro license users?








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