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[Monaliza]

Olá!

Estou fazendo o curso de Power BI pela Fundação Bradesco e segui a recomendação de baixar o aplicativo. Para acessar, criei um e-mail no Microsoft 365, mas não consigo fazer login de jeito nenhum.

No aplicativo, aparece o erro CA20004. Já pelo navegador (testei no Chrome e no Edge, tanto no PC quanto no celular), a página simplesmente não carrega — fica travada (imagem em anexo).

Já tentei limpar o cache, li vários artigos de ajuda e segui alguns passos, mas nada resolveu.

Sou leiga no assunto e só queria muito conseguir acessar o curso.

Alguém poderia me ajudar com um passo a passo bem simples, por favor?

Desde já, muito obrigada!

 

 

[Anonymous]

Hi @Monaliza,

As we haven’t received any further updates and there are no outstanding queries at the moment, we’ll go ahead and close this thread for now. If you have any additional questions in the future, please don’t hesitate to start a new thread we’re always here to help.

Warm regards,
Prasanna Kumar

[Anonymous]

Hi @Monaliza,

Just following up to see if the suggested solution helped resolve the CA20004 error related to network restrictions or Conditional Access policies. If you're still encountering issues, you might try switching to a different network, using a VPN, or accessing the portal in incognito mode.

Please let us know if you need any further assistance we’re here to help.

Best regards,
Prasanna Kumar

[Anonymous · Accepted solution]

Hi @Monaliza,

Thank you for reaching out to the Microsoft Fabric Forum Community.

The error message CA20004 indicates that your login attempt is being blocked due to a network restriction or Conditional Access Policy set by the Microsoft Entra ID (formerly Azure AD) administrator. This policy prevents sign-ins from specific IP addresses or geographic locations, and your current IP address falls within the restricted range.

Try below troubleshoot points to resolve the issue:

Try a Different Network, Use a VPN, Use Incognito Mode.

Kind regards,

Prasanna Kumar

[Anonymous]

Hi @Monaliza,

We wanted to kindly check in to see if everything is working as expected after trying the suggested solution. If there’s anything else we can assist with, please don’t hesitate to ask.

Warm regards,

Prasanna Kumar

[Monaliza]

Ola, peço desculpas pela falta de retorno...

Na verdade não consegui.

A conta criei conforme o video do link abaixo.

https://www.youtube.com/watch?v=uzyRdrHdU9E&t=132s

Obrigada!

[Anonymous]

Hi @Monaliza,

Just checking in to see if you had a chance to review our last message. If you could let us know how your account was created, whether via the Microsoft 365 Developer Program, the Microsoft Fabric free trial, or another route, it would help us guide you better.

Looking forward to your response.

Best regards,Prasanna
Kumar

[Anonymous]

Hi @Monaliza,

Just following up to see if you're still experiencing issues. Could you please let us know how you created your account  was it through the Microsoft 365 Developer Program, the Microsoft Fabric free trial, or another method? This will help us assist you more effectively.

Best regards,

Prasanna Kumar

[Anonymous]

Hi @Monaliza,

Thank you for reaching out to the Microsoft Fabric Forum Community.

Could you please let us know how you created your account  was it through the Microsoft 365 Developer Program, the Microsoft Fabric free trial, or a different method?

Best regards,Prasanna
Kumar