Forum Discussion
Visualizations intermittently fail to load
Hi, We're experiencing an issue with PowerBI Report Server (Jan 19). In particular one report, where, if I save the report from PBI Desktop to the report server, and then open up the report from ...
We have isolated the issue to our Load Balancer (Netscaler).
Removing one of the nodes considerably imrpoved the performance of the reports and all visuals loaded successfully.
This is obviously not an ideal solution and we would like to continue to run a scaled out deployment, so if anyone has suggestions as to why using the netscaler would cause this problem and performance degradation, I'd be grateful.
We use netscaler as well. I have it configure with sticky sessions so a given user session is routed to the same server until the session ends. If your netscaler is randomly throwing requests between the two PBIRS servers it may explain your issue.