Forum Discussion

greenawayr's avatar
greenawayr
Helper I
7 years ago

Visualizations intermittently fail to load

Hi,   We're experiencing an issue with PowerBI Report Server (Jan 19). In particular one report, where, if I save the report from PBI Desktop to the report server, and then open up the report from ...
Power BI Report Server
SharePoint
Visualisations
ITGeek555's avatar
ITGeek555
Helper II
7 years ago

Hi greenawayr,

  1. Are you seeing any errors in the PBIRS logs?
  2. When you ctrl+F5 the refreshed report with the failed visuals, does the report show updated data (indicating that the refresh succeeded)
  3. Are the visualizations that fail custom visuals? If so, change them for visuals that come with PBI desktop and see if the issue remains. If the issue goes away it may be that the custom visuals have an issue.