Forum Discussion

elee6's avatar
elee6
New Member
11 months ago
Solved

Usage metric report

Hello team  Usage Metrics report is not working. could you please check the below contents. some of report even doesn't make Usage Metrics report   Something went wrong We're having trouble load...
General Comment
  • tayloramy's avatar
    tayloramy
    11 months ago

    Hi elee6 v-prasare 
    I have recieved a reply from Microsoft, and it seems the best way to fix this is to delete the usage metrics semantic model and re-create it. 

    1. Open the target workspace in the Power BI service.
    2. Navigate to Workspace Settings → System Storage → Usage Metrics Report → Delete.

      • Refer to the screenshot below for visual guidance.

         

    3. Refresh the Power BI page.
    4. Reopen the target workspace, click the three dots next to the report, and select Usage Metrics Report. A new report will be generated.

    5. Check the refresh timestamp at the bottom of the newly created Usage Metrics report. And the Usage metrics report will update automatically.


       

    Note: Deleting the Usage Metrics report will not remove any underlying data. To perform this action, you must have either Contributor or Admin access to the workspace. You can verify your access level by selecting Manage Access, located next to the workspace settings.


    If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
    Proud to be a Fabric Community member 

v-prasare's avatar
v-prasare
Community Support
11 months ago

Hi elee6 ,If your issue still persists, please consider raising a support ticket for further assistance. Support team will address your issue and provide guidance here. To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:

How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

 

Additionally, please provide more info as tayloramy  asked will easier to narrow down the issue cause. 

 

 

Thanks,

Prashanth Are

MS Fabric community support

 

tayloramy's avatar
tayloramy
Super User
11 months ago

Hi elee6 v-prasare 
I have recieved a reply from Microsoft, and it seems the best way to fix this is to delete the usage metrics semantic model and re-create it. 

  1. Open the target workspace in the Power BI service.
  2. Navigate to Workspace Settings → System Storage → Usage Metrics Report → Delete.

    • Refer to the screenshot below for visual guidance.

       

  3. Refresh the Power BI page.
  4. Reopen the target workspace, click the three dots next to the report, and select Usage Metrics Report. A new report will be generated.

  5. Check the refresh timestamp at the bottom of the newly created Usage Metrics report. And the Usage metrics report will update automatically.


     

Note: Deleting the Usage Metrics report will not remove any underlying data. To perform this action, you must have either Contributor or Admin access to the workspace. You can verify your access level by selecting Manage Access, located next to the workspace settings.


If you found this helpful, cosnider giving Kudos. If I solved your problem or answered your question, mark this post as a solution. 
Proud to be a Fabric Community member 

  • elee6's avatar
    elee6
    New Member
    11 months ago

    thanks now is working well. 🙂