Forum Discussion
Unable to install Power BI Report Server Due to blocking error
Hi,
Last week while I was trying to install power bi report server on a customer system I was prompted with this error message. Any idea how to resolve this issue? I was trying to install the latest version of power bi report server for your information.
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.Net.Sockets.SocketException (0x80004005): No such host is known
at System.Net.Dns.GetAddrInfo(String name)
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostEntry(String hostNameOrAddress)
at ReportServicesConfigUI.WMIProvider.RSInstance.get_MachineIPAddresses()
at ReportServicesConfigUI.RSDatabase.IsLocalDbServer(String dbServer)
at ReportServicesConfigUI.RSCredentialPanel.EnsureHaveValidData()
at ReportServicesConfigUI.RSCredentialPanel.NotifyNextClicked()
at ReportServicesConfigUI.DatabaseWizard.MovePage(MoveDirection direction)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3740.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
RSConfigTool
Assembly Version: 15.0.0.0
Win32 Version: 15.0.1104.310
CodeBase: file:///C:/Program%20Files/Microsoft%20Power%20BI%20Report%20Server/Shared%20Tools/RSConfigTool.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3690.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3640.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3630.0 built by: NET472REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3781.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Management
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
Microsoft.ReportingServices.Editions
Assembly Version: 2020.10.0.0
Win32 Version: 2020.10.6.6
CodeBase: file:///C:/Program%20Files/Microsoft%20Power%20BI%20Report%20Server/Shared%20Tools/Microsoft.ReportingServices.Editions.DLL
----------------------------------------
System.ServiceProcess
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceProcess/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3710.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
System.Numerics
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
I was able to solve the problem by changing the hostnames to a smaller version that doesn't get shortened in "systeminfo".
Edit: before changing the hostname to a shorter version, I was also able to install it successfully by installing a new sql server on the report server hosting machine.
14 Replies
It's not good that the app crashes like that. But the message that "No such host is known" sounds like the name you've been given for the database server is not correct. That message means that when the configuration tool queried DNS it could not resolve the host name to an IP address.
If you open a command prompt and try to ping the database server does that work? If not this is a networking issue or you've been given the wrong server name.
Hi, When I try to ping, It resolves the IP but it times out. Could that be the reason?
Hi harunkara ,
Would you please test if you can connect to database server by udl file? Using HOSTNAME\INSTANCE,PORT instead of HOSTNAME for database server.
Please refer to the similar post: https://community.powerbi.com/t5/Report-Server/Unable-to-create-PBI-Report-Server-configuration-database-on/m-p/501291
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Best Regards,
Dedmon Dai
Hi, I haven't tried udl yet but telnet works fine on port 1433 to the sql server. I was also able to install SharePoint on the same server to the same sql server.
I have tried hostname\instance,port but that also fails. I am at a loss.
I tried adding an entry to hosts file to maybe fix the problem bu that didn't work either.
And one thing i wanna mention is that the sql db and power bi server are in different VLANS.
udl test is below
I was able to solve the problem by changing the hostnames to a smaller version that doesn't get shortened in "systeminfo".
Edit: before changing the hostname to a shorter version, I was also able to install it successfully by installing a new sql server on the report server hosting machine.
