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harunkara's avatar
harunkara
Frequent Visitor
5 years ago
Solved

Unable to install Power BI Report Server Due to blocking error

Hi,   Last week while I was trying to install power bi report server on a customer system I was prompted with this error message. Any idea how to resolve this issue? I was trying to install the lat...
Error Install Installation InstallationError
Installation
Report Server
  • harunkara's avatar
    harunkara
    5 years ago

    v-deddai1-msft 

    d_gosbell 

    I was able to solve the problem by changing the hostnames to a smaller version that doesn't get shortened in "systeminfo". 

     

    Edit: before changing the hostname to a shorter version, I was also able to install it successfully by installing a new sql server on the report server hosting machine. 

d_gosbell's avatar
d_gosbell
Super User
5 years ago

It's not good that the app crashes like that. But the message that "No such host is known" sounds like the name you've been given for the database server is not correct. That message means that when the configuration tool queried DNS it could not resolve the host name to an IP address. 

 

If you open a command prompt and try to ping the database server does that work? If not this is a networking issue or you've been given the wrong server name.

  • harunkara's avatar
    harunkara
    Frequent Visitor
    5 years ago

    Hi, When I try to ping, It resolves the IP but it times out. Could that be the reason?