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zz99b0's avatar
zz99b0
Frequent Visitor
5 years ago
Solved

Unable to Load Model error message

I have a group of users who receive and "Unable to Load Model" error message.  Another group of users have no issues with the same report.   We validated that all the users have been upgraded to sa...
unable to load model
  • v-janeyg-msft's avatar
    v-janeyg-msft
    5 years ago

    Hi, zz99b0 

     

    In fact, my previous answer focused on the issue of permissions, and I also reminded you to check the permissions of the workspace and datasets. But it seems that you didn’t care about this, and we ended up going in another direction. But I'm glad it was resolved in the end.

    Generally speaking, if it is a simple report sharing, the permissions of the dataset are set by yourself when sharing, but if the user is granted access to the workspace, the permissions of the dataset will be automatically defined according to the access of the workspace.
    If you don’t want users to modify or create your reports, you can change user access to 'viewer'.

    Different datset permission: 

    Workspace role capability:

    Reference: Roles in the new workspaces

     

    Best Regards

    Janey Guo

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

HKINANI's avatar
HKINANI
Frequent Visitor
4 years ago

Hello ,

 

Check if there's any RLS implemented in your report, if so, then maybe the users who receive the error aren't added to any security group.

Yondice's avatar
Yondice
Advocate I
4 years ago

This was the issue for me. Adding the users to a role in the dataset security allowed them to see the report in the app. Thank you for the suggestion.