Forum Discussion
Report Server Service unavailable 503 SSL
We recently added an SSL certificate to the Power BI reporting server and we can view SSRS reports correctly over the HTTPS connection. However when opening Power BI reports these Hang saying Loading Data and showing:
Service Unavailable
HTTP Error 503. The Service is unavailable
Server is 2012 R2
Power Bi Server is August Tech Preview
IE 11 Browser and Chrome have same issue
5 Replies
Hi Anonymous,
Please reboot Power BI Report Service for a try. If issue persists, please open "Power BI Report Server" service properties, there is a Startup Type option whose default detting is "Automatic". Change it to "Automatic (Delayed Start)" and then restart the service for a test.
Besides, please review this article to troubleshoot 'HTTP 503 Service is Unavailable' error: Troubleshooting HTTP Errors
Best regards,
Yuliana GuMany thanks - Have set the service to delayed start and generated the error log. Still an issue when connecting using https
Log extract
#Software: Microsoft HTTP API 2.0
#Version: 1.0
#Date: 2017-10-02 09:20:41
#Fields: date time c-ip c-port s-ip s-port cs-version cs-method cs-uri sc-status s-siteid s-reason s-queuename
2017-10-02 09:20:41 10.146.xxx.xx 50785 10.146.xxx.xxx 443 HTTP/1.1 GET /powerbi/?id=d55e2beb-268c-4b36-a65e-6ad0f925b1c6&hostdata={ Build : 14.0.600.379 , ExternalUser : True , IsPublicBuild :true, Host : Microsoft.ReportingServices.Portal.Services , HashedUserId : 1F3816D484896996F30ACFE44B1CAAE73CEA4F86AE7C69490E6625DB8F2EDBDB , InstallationId : dd04b56c-31f6-40e2-9bb6-8d43c2824fd0 , IsEnabled :true, Edition : PBIRS%20Evaluation , AuthenticationTypes : RSWindowsNTLM , NumberOfProcessors :4, NumberOfCores :4, IsVirtualMachine :true, MachineId : CF1DC8DC14BBFFEDC220858FD24DF2F5 , CountInstances :1, Count14xInstances :1, Count13xInstances :0, Count12xInstances :0, Count11xInstances :0, ProductSku : SSRSPBI } 503 - N/A -
2017-10-02 09:21:18 10.146.204.72 50781 10.146.192.139 443 HTTP/1.1
GET /powerbi/?id=f4cba282-1b5c-4d49-b590-324fd84b5684&hostdata={
Build : 14.0.600.379 ,
ExternalUser : True ,
IsPublicBuild :true,
Host : Microsoft.ReportingServices.Portal.Services ,
HashedUserId : 1F3816D484896996F30ACFE44B1CAAE73CEA4F86AE7C69490E6625DB8F2EDBDB ,
InstallationId : dd04b56c-31f6-40e2-9bb6-8d43c2824fd0 ,
IsEnabled :true,
Edition : PBIRS%20Evaluation ,
AuthenticationTypes : RSWindowsNTLM ,
NumberOfProcessors :4,
NumberOfCores :4,
IsVirtualMachine :true,
MachineId : CF1DC8DC14BBFFEDC220858FD24DF2F5 ,
CountInstances :1,
Count14xInstances :1,
Count13xInstances :0,
Count12xInstances :0,
Count11xInstances :0,
ProductSku : SSRSPBI } 503 - N/A -
Hello,
I have a similar issue with Power BI Report Server. After an automated update to Windows the Server doesn't come up any more.
httperr.log doesn't give any additional information
#Software: Microsoft HTTP API 2.0
#Version: 1.0
#Date: 2018-06-18 09:37:47
#Fields: date time c-ip c-port s-ip s-port cs-version cs-method cs-uri sc-status s-siteid s-reason s-queuename
2018-06-18 09:37:47 127.0.0.1 49211 127.0.0.1 443 HTTP/1.1 GET /Reportsmi/browse 503 - N/A -
2018-06-18 09:37:53 127.0.0.1 49221 127.0.0.1 443 HTTP/1.1 GET /Reportsmi/browse 503 - N/A -...
The service is configured for delayed start. There are no Eventlogs that correspond to the behavior.
Please help.
Regards
Christian
