Forum Discussion
HTTP Error 503. The service is unavailable
Hi,
I have Power BI Report Server (May 2019) installed on SQL Server 2016 Enterprise working perfectly.
But today I was upgrading to the September 2019 version, the installation completed normally, but when I opened the reports the following message was displayed in the browser:
HTTP Error 503. The service is unavailable
I checked everything:
- I checked logged in log files: C: \ Program Files \ Microsoft Power BI Report Server \ PBIRS \ LogFiles, but found no errors.
- I checked if service stopped.
- I uninstalled and installed, but the same error occurred.
But I was able to install Power BI Report Server (September 2019) on another server running SQL Server 2014.
Has anyone had this problem?
Is it a bug in this release, which does not let install in SQL Server 2016, only in SQL 2014?.
Thanks.
_Keny
This issue has been reported before, but it only appears to be affecting a small amount of users and as of yet I don't think anyone has been able to isolate the root cause.
The existing thread is here https://community.powerbi.com/t5/Report-Server/Getting-503-error-child-process-RSPortal-died-Report-Server-Sept/m-p/809674#M11745 it's probably worth adding a comment to that thread as there is a PowerBI team member on that thread trying to capture more information about this issue.
8 Replies
This issue has been reported before, but it only appears to be affecting a small amount of users and as of yet I don't think anyone has been able to isolate the root cause.
The existing thread is here https://community.powerbi.com/t5/Report-Server/Getting-503-error-child-process-RSPortal-died-Report-Server-Sept/m-p/809674#M11745 it's probably worth adding a comment to that thread as there is a PowerBI team member on that thread trying to capture more information about this issue.