Forum Discussion
Report Server Service unavailable 503 SSL
Hi Anonymous,
Please reboot Power BI Report Service for a try. If issue persists, please open "Power BI Report Server" service properties, there is a Startup Type option whose default detting is "Automatic". Change it to "Automatic (Delayed Start)" and then restart the service for a test.
Besides, please review this article to troubleshoot 'HTTP 503 Service is Unavailable' error: Troubleshooting HTTP Errors
Best regards,
Yuliana Gu
Many thanks - Have set the service to delayed start and generated the error log. Still an issue when connecting using https
Log extract
#Software: Microsoft HTTP API 2.0
#Version: 1.0
#Date: 2017-10-02 09:20:41
#Fields: date time c-ip c-port s-ip s-port cs-version cs-method cs-uri sc-status s-siteid s-reason s-queuename
2017-10-02 09:20:41 10.146.xxx.xx 50785 10.146.xxx.xxx 443 HTTP/1.1 GET /powerbi/?id=d55e2beb-268c-4b36-a65e-6ad0f925b1c6&hostdata={ Build : 14.0.600.379 , ExternalUser : True , IsPublicBuild :true, Host : Microsoft.ReportingServices.Portal.Services , HashedUserId : 1F3816D484896996F30ACFE44B1CAAE73CEA4F86AE7C69490E6625DB8F2EDBDB , InstallationId : dd04b56c-31f6-40e2-9bb6-8d43c2824fd0 , IsEnabled :true, Edition : PBIRS%20Evaluation , AuthenticationTypes : RSWindowsNTLM , NumberOfProcessors :4, NumberOfCores :4, IsVirtualMachine :true, MachineId : CF1DC8DC14BBFFEDC220858FD24DF2F5 , CountInstances :1, Count14xInstances :1, Count13xInstances :0, Count12xInstances :0, Count11xInstances :0, ProductSku : SSRSPBI } 503 - N/A -
2017-10-02 09:21:18 10.146.204.72 50781 10.146.192.139 443 HTTP/1.1
GET /powerbi/?id=f4cba282-1b5c-4d49-b590-324fd84b5684&hostdata={
Build : 14.0.600.379 ,
ExternalUser : True ,
IsPublicBuild :true,
Host : Microsoft.ReportingServices.Portal.Services ,
HashedUserId : 1F3816D484896996F30ACFE44B1CAAE73CEA4F86AE7C69490E6625DB8F2EDBDB ,
InstallationId : dd04b56c-31f6-40e2-9bb6-8d43c2824fd0 ,
IsEnabled :true,
Edition : PBIRS%20Evaluation ,
AuthenticationTypes : RSWindowsNTLM ,
NumberOfProcessors :4,
NumberOfCores :4,
IsVirtualMachine :true,
MachineId : CF1DC8DC14BBFFEDC220858FD24DF2F5 ,
CountInstances :1,
Count14xInstances :1,
Count13xInstances :0,
Count12xInstances :0,
Count11xInstances :0,
ProductSku : SSRSPBI } 503 - N/A -