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Hi we're running the January 2019 release of Report Server and are getting slow performance reported by users running reports. We restart the service every few days while we are investigating as this helps with the performance issues.
In the logs I can see errors where the RequestID doesn't relate back to an entry in ExecutionLog3 on the database. The detail of the error shows our server name repeated in the url
eg http://powerbi/powerbi/api/explore/reports/3b1c1b5a-a4a1-4a37-961a-08acb7ae6f06/querydata
2019-05-22 11:32:38.4686|WARN|10|A data reduction algorithm was specified but the corresponding grouping does not exist. The data reduction will be ignored for the primary, secondary, and intersection hierarchy. - Source: 'PowerBI'| RequestID = b4256fb6-97b2-b6af-13e4-a34bf6444388 ClientSessionID = 79eeceeb-2b92-6427-7ed8-ac4942faeff1 2019-05-22 11:32:38.5468|ERROR|10|Unhandled error in the Web API|POST http://powerbi/powerbi/api/explore/reports/3b1c1b5a-a4a1-4a37-961a-08acb7ae6f06/querydata - Response Unknown| RequestID = b4256fb6-97b2-b6af-13e4-a34bf6444388 ClientSessionID = 79eeceeb-2b92-6427-7ed8-ac4942faeff1 System.ObjectDisposedException: Safe handle has been closed at System.Runtime.InteropServices.SafeHandle.DangerousAddRef(Boolean& success) at System.StubHelpers.StubHelpers.SafeHandleAddRef(SafeHandle pHandle, Boolean& success) at Microsoft.Win32.Win32Native.GetTokenInformation(SafeAccessTokenHandle TokenHandle, UInt32 TokenInformationClass, SafeLocalAllocHandle TokenInformation, UInt32 TokenInformationLength, UInt32& ReturnLength) at System.Security.Principal.WindowsIdentity.GetTokenInformation(SafeAccessTokenHandle tokenHandle, TokenInformationClass tokenInformationClass) at System.Security.Principal.WindowsIdentity.get_User() at System.Security.Principal.WindowsIdentity.GetName() at System.Security.Principal.WindowsIdentity.get_Name() at Microsoft.PowerBI.ReportServer.WebApi.PbiApi.PbiExecutionLogScope.Dispose() at Microsoft.PowerBI.ReportServer.WebApi.PbiApi.PbiApiController.<GetQueryDataAsync>d__19.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Threading.Tasks.TaskHelpersExtensions.<CastToObject>d__3`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ExceptionFilterResult.<ExecuteAsync>d__0.MoveNext() 2019-05-22 11:32:38.7031|ERROR|13|Unhandled error in the Web API|POST http://powerbi/powerbi/api/explore/reports/3b1c1b5a-a4a1-4a37-961a-08acb7ae6f06/querydata - Response Unknown| RequestID = 0555856d-058b-b5a7-3dbf-f05bf849362e ClientSessionID = 79eeceeb-2b92-6427-7ed8-ac4942faeff1 System.ObjectDisposedException: Safe handle has been closed at System.Runtime.InteropServices.SafeHandle.DangerousAddRef(Boolean& success) at System.StubHelpers.StubHelpers.SafeHandleAddRef(SafeHandle pHandle, Boolean& success) at Microsoft.Win32.Win32Native.GetTokenInformation(SafeAccessTokenHandle TokenHandle, UInt32 TokenInformationClass, SafeLocalAllocHandle TokenInformation, UInt32 TokenInformationLength, UInt32& ReturnLength) at System.Security.Principal.WindowsIdentity.GetTokenInformation(SafeAccessTokenHandle tokenHandle, TokenInformationClass tokenInformationClass) at System.Security.Principal.WindowsIdentity.get_User() at System.Security.Principal.WindowsIdentity.GetName() at System.Security.Principal.WindowsIdentity.get_Name() at Microsoft.PowerBI.ReportServer.WebApi.PbiApi.PbiExecutionLogScope.Dispose() at Microsoft.PowerBI.ReportServer.WebApi.PbiApi.PbiApiController.<GetQueryDataAsync>d__19.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Threading.Tasks.TaskHelpersExtensions.<CastToObject>d__3`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ExceptionFilterResult.<ExecuteAsync>d__0.MoveNext() 2019-05-22 11:32:38.7343|ERROR|13|Unhandled error in the Web API|POST http://powerbi/powerbi/api/explore/reports/3b1c1b5a-a4a1-4a37-961a-08acb7ae6f06/querydata - Response Unknown| RequestID = 0555856d-058b-b5a7-3dbf-f05bf849362e ClientSessionID = 79eeceeb-2b92-6427-7ed8-ac4942faeff1 System.ObjectDisposedException: Cannot access a disposed object. Object name: 'System.Net.HttpListenerRequest'. at System.Net.HttpListenerRequest.CheckDisposed() at System.Net.HttpListenerRequest.get_LocalEndPoint() at System.Net.HttpListenerRequest.get_IsLocal() at Microsoft.Owin.Host.HttpListener.RequestProcessing.OwinHttpListenerContext.GetServerIsLocal() at Microsoft.Owin.Host.HttpListener.RequestProcessing.CallEnvironment.get_ServerIsLocal() at Microsoft.Owin.Host.HttpListener.RequestProcessing.CallEnvironment.PropertiesTryGetValue(String key, Object& value) at Microsoft.Owin.Host.HttpListener.RequestProcessing.CallEnvironment.TryGetValue(String key, Object& value) at Microsoft.Owin.OwinContext.Get[T](String key) at System.Web.Http.Owin.OwinHttpRequestContext.get_IsLocal() at System.Web.Http.Owin.OwinHttpRequestContext.get_IncludeErrorDetail() at System.Net.Http.HttpRequestMessageExtensions.CreateErrorResponse(HttpRequestMessage request, HttpStatusCode statusCode, Func`2 errorCreator) at System.Web.Http.ExceptionHandling.DefaultExceptionHandler.Handle(ExceptionHandlerContext context) at System.Web.Http.ExceptionHandling.DefaultExceptionHandler.HandleAsync(ExceptionHandlerContext context, CancellationToken cancellationToken) at System.Web.Http.ExceptionHandling.LastChanceExceptionHandler.HandleAsync(ExceptionHandlerContext context, CancellationToken cancellationToken) at System.Web.Http.ExceptionHandling.ExceptionHandlerExtensions.<HandleAsyncCore>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.HttpServer.<SendAsync>d__0.MoveNext()
If your server is called simply "powerbi" then it's not actually repeating the server name, the api url is actually in the form of:
http://<servername>/powerbi/api/explore/reports/...
@saj wrote:In the logs I can see errors where the RequestID doesn't relate back to an entry in ExecutionLog3 on the database.
I'm not 100% sure, but I think the requestID in the log you posted is the request id from the tabular engine, not the report request id.
Unfortunately I'm not sure what could be causing your slow down, but someone else did post here recently about page file use increasing and slowing the server down which also appeared to be helped by re-starting the service.
Ahhh thanks @d_gosbell there appear to be a couple of APIs and some references in the logs are relative. Looks like I missed the /powerbi/api/explore; thanks and doh from my perspective.
We're still hunting problems. Our Server Team looked at the page file use so we'll keep our eye on that.
Thanks
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