Forum Discussion
Problems loading visuals on closed network
I am trying to import custom visuals (.pbiviz files) into my reports in Power BI Desktop for Report Server (May 2021) on a network that does not have internet access. Some visuals seem to load after a while (a minute or two) and some seem to keep spinning forever.
When I try and do the same thing on machines that are connected to the internet, it always seems to load the custom visuals in an instant. Is there anything that could be going when trying to load custom visuals on a closed network (via opening the visual from a .pbiviz file on the local machine)? If so, is there something that can be done about it?
Thanks
Hi, Anonymous
May be follow the steps you can solve the situation.
Please read the document first:
Did I answer your question ? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.
Best Regards,Community Support Team _ Janey
8 Replies
- v-janeyg-msftCommunity Support
Hi, Anonymous
May be follow the steps you can solve the situation.
Please read the document first:
Did I answer your question ? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.
Best Regards,Community Support Team _ Janey
- AnonymousNot applicable
That fixed it. Thank you for the pointer to the documentation
- lbendlinSuper User
There may be good reasons why your IT department is blocking this, but you can copy the .pbiviz from one machine to another and then load it from the file rather than from the marketplace.
If you can't find the ,pbiviz you can open the pbix where you successfully installed the visual (use a ZIP viewer) and extract the pbiviz from there.
- AnonymousNot applicable
Apologies if this was unclear, but I am already doing that. When I open the pbiviz file from the desktop, it just spins in the visual pane, and doesn't load sometimes (its different per visual, not per time I try a given visual)
- lbendlinSuper User
Examine the code for the visual. Most likely it is trying to "phone home" and failing to do so (which is probably a good thing). Try to stay on the safe side and only use visuals that do not phone home and that do not transport your data to a third party for processing.