Forum Discussion
PowerBI Mobile App and Report Server
We have the same issue. We're currently running PBIRS Version 1.2.6660.39920 (March 2018)) and trying to connect with the iOS version of Power BI Mobile..
Authentication is working as expected, as we are able to get the the Home screen for PBIRS and can browse all the reports. However, when I try to view a power bi report, i also get the following:
"HTTP Error 404. The requested resource is not found"
I created a mobile layout and deployed to PBIRS. Opening that report did not throw the 404 error, but did not completely load either.
I also found that if I connect my phone to our company network using a VPN client... I do not received the 404 error and the reports load as expected.
Is this an issue with the mobile app or my configuration?
Any help greatly appreciated
It would be great to receive some more replies.
Or are we the only 2 people running into this problem?
I had made a support call with Microsoft, and it seems like a known issue which is currently impossible to resolve:
Thank you for your response. As I mentioned in my previous email this is a known issue and our Product Group has been trying to resolve it. Unfortunately it is not something that will be resolved very quickly. I will also inform our Product Group so that we have another customer who is having same issue. Hoping it might help us to go faster. I can only share that the issue is occurring because Mobile App does authentication differently than usual which causes this error. Currently there is nothing I as a support engineer can do here. My apologies for this inconvenience.
I can confirm that we also have run into this issue now. Have followed the guide and gotten the authentication to work with ADFS/WAP but end up at that dreaded 404 or a never-ending spinner when trying to access a report :smileysad:
