Forum Discussion
Power BI workspace Capacity overloaded
Hi Guo , Thank you for reaching out to the Microsoft Community Forum.
Based on your description, it does sound like the capacity itself may be overloaded rather than there being an issue with your workspace specifically. When a shared Fabric capacity reaches its compute limits, interactive operations like loading reports and apps can be throttled or rejected until capacity usage drops. If the semantic model shown in the metrics isn't in your workspace, it doesn't necessarily mean it's yours. It could be another item on the same capacity, but without capacity-level permissions it's difficult to determine its owning workspace.
To identify which workspace and item are responsible for the capacity spike, you'll need access to the Fabric Capacity Metrics app, which requires capacity-level permissions. If you don't have those permissions, you'll need to work with your Capacity Administrator, who can use the Metrics app to drill into the affected timeframe and identify the workspace and workload responsible for the high capacity consumption.
Troubleshooting guide - Monitor and identify capacity usage - Microsoft Fabric | Microsoft Learn
Install the Microsoft Fabric capacity metrics app - Microsoft Fabric | Microsoft Learn
Hi v-hashadapu ,Thank you very much for your reply.
I can no longer see the error message 'capacity overloaded' in my workspace, but I have found a worse situation. The reports that I set to automatically refresh have all failed due to capacity issues. I am currently unable to determine which specific workspace the semantic model that caused the capacity to exceed the limit belongs to. To access the Fabric Capacity Indicator application, which requires capacity level permissions, where can I see who has capacity level permissions? My permissions cannot perform these operations
Hi Guo , If you don't have capacity level permissions, there isn't a self-service way to identify the Capacity Administrator. Since you're a Microsoft employee, please reach out to your internal Fabric/Power BI administration team or the owner of the capacity, who can identify the Capacity Administrator and use the Fabric Capacity Metrics app to determine which workspace and item were responsible for the high capacity consumption during the affected timeframe.
Hi v-hashadapu , Thank you very much for your patient answer. I do need to seek help from a higher level. Please ask the capacity administrator to handle this matter