Forum Discussion

andykmwong's avatar
andykmwong
Helper III
9 years ago

Power BI Server Services Startup Error

Dears,

 

Anyone encounter installed Power BI Server cannot start up the services as screen shot ?

 

How to resolve it ?

 

The server initially within network with join domain which looks fine for everything, after put on DMZ without AD then the services cannot be startup. However, there is local admin profile already but dun sure if this is related or not.

 

Thanks !

Need Help

6 Replies

  • Jon-Heide's avatar
    Jon-Heide
    Microsoft Employee
    9 years ago

    Hi Andy - the report server must have access to a domain in order to run. If you're running in a DMZ, could try creating a local domain for the DMZ and have the server join to it. Just be aware that you can't run on the same machine as the domain controller. 

    • andykmwong's avatar
      andykmwong
      Helper III
      9 years ago

      Hi Heide,

       

      Many Thanks for your feedback.

       

      Any official url or statement could also reference take a look to have more understanding ?

       

      Thanks !

      • andykmwong's avatar
        andykmwong
        Helper III
        9 years ago

        I further check the log with error as below

         

        C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles\

         

        “ReportingServicesWMI_2017_08_22_17_26_16” :

        ReportingServicesWMI!7688!8500!2017/08/22-17:26:36!hkappadm!I!Attempt to connect to RPC server failed with hr = 0x800706b3

         

        “RSHostingService_2017_08_22_17_32_25”

        2017-08-22 17:32:25.6546|ERROR|1|Exception occurred while parsing config file at [C:\Program Files\Microsoft Power BI Report Server\PBIRS\RSHostingService\config.json]System.Xml.XmlException: Root element is missing.

           at System.Xml.XmlTextReaderImpl.Throw(Exception e)

           at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

           at System.Xml.XmlReader.MoveToContent()

           at System.Xml.Linq.XElement.Load(XmlReader reader, LoadOptions options)

           at System.Xml.Linq.XElement.Load(String uri, LoadOptions options)

           at Microsoft.BIServer.Configuration.WebConfigFile.GetLoginUrl()

           at Microsoft.BIServer.Configuration.ConfigReader.Init()

           at Microsoft.BIServer.Configuration.ConfigReader..ctor(String configFileFullPath)

           at Microsoft.BIServer.BIService.ServiceConfig..ctor(String serviceConfigFilePath)