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andykmwong's avatar
andykmwong
Helper III
9 years ago

Power BI Server Services Startup Error

Dears,   Anyone encounter installed Power BI Server cannot start up the services as screen shot ?   How to resolve it ?   The server initially within network with join domain which looks fine f...
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Jon-Heide's avatar
Jon-Heide
Microsoft Employee
9 years ago

Hi Andy - the report server must have access to a domain in order to run. If you're running in a DMZ, could try creating a local domain for the DMZ and have the server join to it. Just be aware that you can't run on the same machine as the domain controller. 

  • andykmwong's avatar
    andykmwong
    Helper III
    9 years ago

    Hi Heide,

     

    Many Thanks for your feedback.

     

    Any official url or statement could also reference take a look to have more understanding ?

     

    Thanks !

    • andykmwong's avatar
      andykmwong
      Helper III
      9 years ago

      I further check the log with error as below

       

      C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles\

       

      “ReportingServicesWMI_2017_08_22_17_26_16” :

      ReportingServicesWMI!7688!8500!2017/08/22-17:26:36!hkappadm!I!Attempt to connect to RPC server failed with hr = 0x800706b3

       

      “RSHostingService_2017_08_22_17_32_25”

      2017-08-22 17:32:25.6546|ERROR|1|Exception occurred while parsing config file at [C:\Program Files\Microsoft Power BI Report Server\PBIRS\RSHostingService\config.json]System.Xml.XmlException: Root element is missing.

         at System.Xml.XmlTextReaderImpl.Throw(Exception e)

         at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

         at System.Xml.XmlReader.MoveToContent()

         at System.Xml.Linq.XElement.Load(XmlReader reader, LoadOptions options)

         at System.Xml.Linq.XElement.Load(String uri, LoadOptions options)

         at Microsoft.BIServer.Configuration.WebConfigFile.GetLoginUrl()

         at Microsoft.BIServer.Configuration.ConfigReader.Init()

         at Microsoft.BIServer.Configuration.ConfigReader..ctor(String configFileFullPath)

         at Microsoft.BIServer.BIService.ServiceConfig..ctor(String serviceConfigFilePath)

      • andykmwong's avatar
        andykmwong
        Helper III
        9 years ago

        Anyone knows the cause of error in the log ?

         

        Thanks !

    • Jon-Heide's avatar
      Jon-Heide
      Microsoft Employee
      9 years ago

      I don't have the URL handy, but I'm sure it's referenced in the SQL Reporting Services documentation (which is the same for PBI Report Server)