Forum Discussion

AdamF's avatar
AdamF
Helper I
8 years ago

PBIRS Aug Preview: Comment attachments not loading

Using the Aug Preview version of Power BI Report Server, when a user uploads an attachment to a comment on a Power BI report and submits the comment, the attachment is not accessible. For images, the...
Comment
Report Server
v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
8 years ago

Hi AdamF,

 

As shown in below screenshot, not all files are supported by attachment file. What file did you uploaded that caused such an error message?

 

In my test, the attached image shows properly.

 

In your scenario, please restart the Power BI Report Server service for a try.

 

Best regards,
Yuliana Gu

  • AdamF's avatar
    AdamF
    Helper I
    8 years ago

    Thanks v-yulgu-msft.

     

    I've uploaded png and pdf files, both which have the issue.

     

    I tried restarting the service, but I still get the same issue.

     

    However, I have a separate server with the same version of Report Server, and I tried there and it is working fine. Not sure why it isn't working for just the one instance.

    • Yann's avatar
      Yann
      New Member
      8 years ago

      Hello,

       

      I have the same issue on the Power BI Report Server (GA - June 2017).

      The sever has been configured to change virtual directory on Web Portal URL. Consequently URL is the following :

      http://servername:80/reports_XXX (previously http://servername:80/reports)

       

      Attachments are accessed from the URL :

      http://servername/reports/api/v2.0.catalogitems(<ID>)/Content/$Value

      instead of http://servername/reports_XXX/api/v2.0.catalogitems(<ID>)/Content/$Value

       

      Can you tell me if we are faced to a bug (hard coded URL)  ?

       

      Kind regards,

      Yann