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ShalinKapadia's avatar
ShalinKapadia
Regular Visitor
8 years ago

PBI OnPrem Server Not Rendering PBI Report

Hi All,   I am facing an issue and hoping you would be able to help me with it.   We recently upgraded to the October 31, 2017 release of Power BI Report Server. That upgrade was on top of the Ju...
PBI Report Not Rendering
Power BI OnPrem Server
ShalinKapadia's avatar
ShalinKapadia
Regular Visitor
8 years ago

Some more information on this issue:

 

  • Accessing the Power BI Report on the server using the server's hostname in the URL (e.g. http://hostname/reports/...) doesn't render the report
  • Remote connecting to the server VM and then opening the same PBI report using the localhost in the URL (http://localhost/reports/...) works fine i.e. the PBI report renders then

 

We have checked the firewall settings - that is not causing the problem. We are able to access the SSRS reports published to the same PBI Report Server without any issues using the hostname URL.

 

Any help on this issue would be appreciated!

 

Thanks,
Shalin

ManxShred's avatar
ManxShred
Frequent Visitor
8 years ago

 

Did you manage to resolve this issue?  We are getting the same issue on a scale-out install.  After a restart, the reports work fine for about 10 minutes, then we just get a blank screen under the tool bars.

 

The only error is in the RSPowerBI Log file with:

GetPbixReportMetadataAsync RSPortal returned error code Forbidden for catalogItem