Forum Discussion
PBI OnPrem Server Not Rendering PBI Report
Some more information on this issue:
- Accessing the Power BI Report on the server using the server's hostname in the URL (e.g. http://hostname/reports/...) doesn't render the report
- Remote connecting to the server VM and then opening the same PBI report using the localhost in the URL (http://localhost/reports/...) works fine i.e. the PBI report renders then
We have checked the firewall settings - that is not causing the problem. We are able to access the SSRS reports published to the same PBI Report Server without any issues using the hostname URL.
Any help on this issue would be appreciated!
Thanks,
Shalin
Did you manage to resolve this issue? We are getting the same issue on a scale-out install. After a restart, the reports work fine for about 10 minutes, then we just get a blank screen under the tool bars.
The only error is in the RSPowerBI Log file with:
GetPbixReportMetadataAsync RSPortal returned error code Forbidden for catalogItem
I had the same problem. Setting the ReportServerUrl element in the config file as described on the following page then restarting the windows service solved the problem.
This step really needs documenting officially. Without it the On-Prem Server basically isn't usable in scale-out confirguation.