Mobile Reports Not Loading (August 2017)

[Anonymous]

Using Power BI App 13.9 (Apple IPad)

August 2017 Preview Power BI Report Server

Power BI Desktop Version: 2.49.4831.801 64-bit (August 2017)

When I try to load a Power BI Report on the Ipad it starts to load then it just hangs and shows the Power BI symbol phasing on and off on the screen.

Mobile reports and the Power BI Reports work via internet explorer

Any ideas or has anyone else had this issue with the new release?

[AdamF · Accepted solution]

Hi @Anonymous, it seems like there was a minor update to the August Preview yesterday, and mobile reports now seem to (partially) work for me.

See here: https://community.powerbi.com/t5/Mobile-Apps/Unable-to-open-Power-BI-Report-Server-reports-from-Power-BI/td-p/196168/page/3

[Jon-Heide]

Hi Aberstudent2002 - thanks for trying the August preview. Yes, this is a known defect with the mobile app. An update is due out to address the compatibility issue later this month.