Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
2 years ago
Solved

Matrix visual shows extra blank rows (abnormal)

Hello,
I have an issue with viewing matrix visuals on Power BI service.
When I edit the report in Power BI desktop, I chose to show a "non-stepped layout". However, when published to Power BI service, the matrix automatically becomes "stepped-layout" and has extra blank rows. Is there a reason why there is this behavior ?
Thanks, 
Annie

Matrix Visual
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi all,

    This problem has now been mitigated, so please try it.

    You can also try to update the theme file.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi Anonymous ,

    Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      Hello v-rongtiep-msft, thanks for your reply. However, it does not answer the issue I am currently facing (it rather illustrates it).

      I have indeed turned off stepped layout in Power BI Desktop, it just gets automatically switched "on" when the report is published to Service.

      Best regards,
      Annie

      • Lozzahoff's avatar
        Lozzahoff
        Advocate I
        2 years ago

        Hi,

        So I had the issue where blank rows started appearing in one of my matrix visuals too and it only happened on the service and not in the desktop version. I was faffing with relationships and all sorts to work out what was going on and then I realised the Visuals team have made an update to the matrix visual (https://www.linkedin.com/pulse/new-power-bi-matrix-layouts-pbicorevisuals-cr1if/) and it's been applied to the service but hasn't reached the desktop version yet, the options just aren't there in the April desktop release. So I've had to change my visuals using the web service editor (from Outline to Tabular) whilst I wait for the May desktop release which should happen soon.

        Hope that helps.

    • nohowUp_fnDown's avatar
      nohowUp_fnDown
      Advocate I
      2 years ago

      Answered my own question.

      Editor in Service has options as mentioned by Lozzahoff Here's some visuals for you all:

       

      and the corrected matrix

       

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi all,

    This problem has now been mitigated, so please try it.

    You can also try to update the theme file.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.