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Advocate II
Advocate II

Loading data image remaining within SharePoint page

I have a Power BI Desktop report where the "Loading Data" image will not go away. 


I am using Power BI Desktop (October 2017).  Version 2.51.4885.2501. 

I am using PBIRS 1.1.6582.41691 (October 2017) but downloaded in January. 

I am using SP2013 with Page Viewer webpart and IE 11.0.9600. 

I am using an Import query to a local SQL Server 2012 db.

And a line chart.


If I load report directly in PBRIS the Loading data image behaves properly.  But when I use a SP2013 Page Viewer webpart with rs:Embed=true I see the visualization and it does finish loading yet the Loading Data image remains perpetually.  


I have also noted that is works properly in Chrome 63.


Any ideas?  I have made the visualization and query as simple as possible to eliminate any issues that I can think of.


I used to be able to load screen shots but not sure what happened for those of you who are visually inclined.  If I figure it out I will try to add that information as well.


Thanks in advance, Scott

Helper V
Helper V

Hi, this is been mentioned before on this forum. The issue is SharePoint by default serves pages in IE-10 compatibilty mode, which PBI doesn't like. You need to change SharePoint master page to server the page in IE-11, but that could break some SharePoint functionalities, such as opening document libraries in Explorer.

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