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jamezcua9's avatar
jamezcua9
Helper I
6 years ago
Solved

Issues with Power BI Report Server

Hello, I just recently installed the Power BI Report Server.  It's been working well so far creating and uploading reports.  The subscription part is currently an issue when I try to schedule a repo...
Email subscription on Power BI Reporting Server
power bi
Power BI Report Server
Report Server + PBI On Permises
  • d_gosbell's avatar
    d_gosbell
    6 years ago

    If you go into the folder "C:\Program Files\Microsoft Power BI Report Server\PBIRS\ReportServer"

    and open the rsreportserver.config file you will find a setting called <SMTPUseSSL> I think this defaults to true. 

     

    If you are sending email via an internal smtp server then either it's SSL certificate is not valid or maybe it's not setup to use SSL. If it's not setup to use SSL, but it's not accessible via the internet then maybe it's OK to change this setting to <SMTPUseSSL>False</SMTPUseSSL>. If should be able to find out from you IT department if the smtp server is configured for SSL connections or not.

     

    ps. I think you will have to stop and re-start PBIRS using the configuration tool for this setting to take effect.

jamezcua9's avatar
jamezcua9
Helper I
6 years ago

d_gosbell You are the man sir! This worked like a charm.  Though If I need to stop/start PBIRS again, in which I already did, the config file went back to "True".  Any feedback on this ? 

d_gosbell's avatar
d_gosbell
Super User
6 years ago
jamezcua9 wrote:

Though If I need to stop/start PBIRS again, in which I already did, the config file went back to "True".  Any feedback on this ? 

No, we have this configured on a couple of our PBIRS instances and I have not seen this setting change after a restart. Are you definitely editing the rsreportserver.config file? This is the master config file and it writes certain settings out to other config files used by PBIRS (there are about 4-5 sub-services that make up PBIRS)