Forum Discussion
Import hangs after upgrading to Sept 21
- 4 years ago
I have communicated with the Product Team, and this issue is working on a fix. Please wait patiently and I will post any updates here in time. Thanks for your understanding!
Update:Fix released ,Please download the latest version.
Download Microsoft Power BI Report Server- September 2021 from Official Microsoft Download Center
Best Regards,
Community Support Team _ Janey
hello janey, yes on the 4th Nov, and i tried downloading and installing but it hasn't solved our problems. Still the same.
- Direct connection works fine
- Any existing report refreshed hangs at "Creating Connection in Model"
- Any new import mode connection hangs at "Creating Connection in Model"
- I can create the query and view preview results in Query Editor but when applying and the full import runs it hangs.
- Same for others in my company
- Sometimes when i cancel the import after waiting for ages for ages on the creating connection in model window, it runs an "SQLDUMPER.exe" program.
- I uninstalled and tried to reinstall May21 RS version. After install when i try to open May21 RS version it gives an error and crashes so we have no choice but to use one of the PBI Desktop standard versions.
Thanks
Richard
Hi, wellf100
I test in my machine and use the below version, connect a excel file and no problems occurred. Are you connected to a database?
- wellf1004 years agoHelper I
i've tried excel, SQL db and Analysis Services cube connections and it's the same for all. I can connect to all through Power Query in Excel fine. So it's definately a PBI problem but i can't tell if it's something specifically to do with the windows/laptop set up in our environment or a PBI bug. But it is ok in standard PBI dektop, Aug, Sept, Oct versions so seems something specific to RS version.
- v-janeyg-msft4 years agoCommunity Support
Forum support has limitations, because I can’t reproduce your problem, so I can’t report the issue.
I think the best course of action is to follow up with support since it will require environment specific information and I don't want you to have to publically disclose that here on the community section.
Best Regards,
Community Support Team _ Janey- josef784 years agoMemorable Member
Still same problem...
What more, installation binnary is not changed, there no any change (description on download page is updated, but downloaded installation file is unchanged...