Forum Discussion

wellf100's avatar
wellf100
Helper I
4 years ago
Solved

Import hangs after upgrading to Sept 21

Hi, I've upgraded to Sept 21 desktop 64bit RS version and now I cannot refresh any of my data sources.  It hangs on the "Creating Connection in Model" screen.      I've tried to uninstall and reins...
PBI desktop for Report Server and PBI desktop
wellf100's avatar
wellf100
Helper I
4 years ago

Hi, there's no improvement for me.  I'm able to refresh the query preview in the Query editor and I'm able to import in Excel using Power Query but in PBI it just hangs at the Creating Connection in model window.

  • wellf100's avatar
    wellf100
    Helper I
    4 years ago

    i can also confirm that Aug 21, Sept 21 and Oct 21 standard Desktop latest versions work fine.  it's just Report Server version thats still doesn't.

    • v-janeyg-msft's avatar
      v-janeyg-msft
      Community Support
      4 years ago

      wellf100 

       

      RS desktop was indeed updated a few days ago.

       

      • wellf100's avatar
        wellf100
        Helper I
        4 years ago

        hello janey, yes on the 4th Nov, and i tried downloading and installing but it hasn't solved our problems.  Still the same.  

         

        • Direct connection works fine
        • Any existing report refreshed hangs at "Creating Connection in Model"
        • Any new import mode connection hangs at "Creating Connection in Model"
        • I can create the query and view preview results in Query Editor but when applying and the full import runs it hangs. 
        • Same for others in my company
        • Sometimes when i cancel the import after waiting for ages for ages on the creating connection in model window, it runs an "SQLDUMPER.exe" program.
        • I uninstalled and tried to reinstall May21 RS version.  After install when i try to open May21 RS version it gives an error and crashes so we have no choice but to use one of the PBI Desktop standard versions.
        •  

         

        Thanks

        Richard

    • pabeader's avatar
      pabeader
      Post Patron
      4 years ago

      How much longer?  Not know if I'm actually processing rows is getting to be a burden.

      • v-janeyg-msft's avatar
        v-janeyg-msft
        Community Support
        4 years ago

        josef78 pabeader 

         

        There is no specific ETA now. I will update on the post if there is news, Please be patient. Thank you for your understanding.

         

        Best Regards,
        Community Support Team _ Janey