I can't cancel my Microsoft Fabric account

[MrMove]

Good afternoon

I requested a Power BI Microsoft Fabric (FREE) account, and I want to close it. I tried to create a Power BI PRO account, but they won't let me, saying that this account is using another service. I just want to delete this Microsoft Fabric (FREE) account to create a Power BI PRO account.

How can I do this? Can anyone help me?

[d_gosbell · Accepted solution]

You don't need to cancel your account you just need to upgrade your license from Free to Pro. If your organization allows it you can do this from the account menu in the top right of the Power BI portal. 

If not you may need to talk to your IT department to get them to allocate you a Pro license.

[Anonymous]

Hi, @MrMove 

You can close your Power BI account by following the official documentation below:

Fabric and Power BI, end, close, cancel - Microsoft Fabric | Microsoft Learn

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.